Frequently Asked Questions
Everything you need to know about bringing Orange Tree quality into your home.
What is the typical delivery timeframe for furniture?
Most of our furniture pieces are handcrafted to order. Standard delivery typically takes 2 to 4 weeks depending on your location and the complexity of the item.
Do you offer international shipping?
Yes, we ship our home decor and furniture worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.
What is your return policy for home decor items?
We offer a 30-day return policy for all home decor items in their original condition. Please note that custom-made furniture pieces are non-refundable unless they arrive damaged.
How do I care for my solid wood furniture?
To maintain the beauty of your wood pieces, avoid direct sunlight and extreme humidity. Dust regularly with a soft, dry cloth and use coasters to prevent water rings.
Are your products sustainably sourced?
At Orange Tree, we prioritize sustainability. We use responsibly sourced timber and eco-friendly finishes to ensure our products are as kind to the planet as they are to your home.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options like Klarna and Afterpay for larger furniture purchases.